CustomerReach is a Live Chat and visitor monitoring software application that allows you to communicate with your web site Visitors in real-time.
Adding live chat to your website enables you to increase sales while providing the best customer experience. It's FASTER than e-mail and easier than picking up the phone.
Give your web site visitors the best customer service and an alternative to using the phone and e-mail to reach you.
14-day Free Trial
During the trial period, you will have access to all of the features of CustomerReach.
List of Features
Real-time chat
Allow web site visitors to chat with customer service agents online and in real-time.
Benefit: No more waiting, for minutes, hours, or even days for a response to an immediate question.
Visitor Monitoring
Agents can be notified when a visitor arrives on their site. The agent can view the site path of the visitor, the current page the visitor is browsing and additional visitor information.
Benefits: You have the ability to communicate with every customer that comes to your site just as you would greet a customer that walked in your store. You can also track where they came from and how they got to your site allowing you to spend more money on the search engines and keywords that are bringing you the most visitors.
Multiple Agents on a Call
Multiple agents can assist the visitor at the same time.
Benefit: No question will ever go unanswered.
Customizable Interface
The chat window and buttons can be customized with your logo for a more integrated look on your web site.
Benefits: The chat window can be customized to anything the customer requests.
